This demonstration contains proprietary and confidential information belonging to Troop Guardian, LLC.
CONFIDENTIALITY NOTICE
By entering, you acknowledge that the contents of this demonstration — including product design, business strategy, roadmap, and financial projections — are confidential and intended solely for authorized recipients. Unauthorized disclosure, reproduction, or use is prohibited.
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Troop Guardian LLC • Marion, Alabama
For access inquiries: info@troopguardian.com
⚠ DEMO MODE — FICTIONAL VETERAN RECORD — NOT A REAL VA SYSTEM — FOR DEMONSTRATION PURPOSES ONLY
PROTECTING YOUR BENEFITS, EMPOWERING YOUR WELLNESS
Organizing the evidence veterans already have.
The Problem Veterans Face
Veterans often have the evidence needed to support a claim — but it is buried across dozens of documents from multiple sources.
1.5M+
VA disability claims filed each year
50–300
Pages of medical records per claim file
5.5M+
Veterans currently receiving VA disability compensation
7,500
That's the number of pages in my own VA medical file — and that doesn't include records from my five civilian physicians. I built Troop Guardian because no veteran should face that alone.
— CPT Tamara Brewer, USA, Ret. · Co-Founder & CEO, Troop Guardian · Est. 08.18.2025
Veterans navigate scattered VA records, civilian medical files, deployment health assessments, imaging reports, and rating decisions — often without a clear picture of what evidence supports their claims or what documentation is missing.
How Troop Guardian Works
📂
1
Upload Your Records
Securely upload VA medical records, deployment documents, civilian records, imaging reports, and personal statements into your private document vault.
🔍
2
Evidence Analysis
Troop Guardian analyzes your documents, identifies medical conditions, service-connection events, and maps evidence to potential VA disability claims.
📋
3
Prepare Your Packet
Generate a structured claim packet — organized, reviewed by a qualified representative, and ready for submission by you or your accredited VSO.
Platform Features
🔒
Secure Document Vault
Centralize all veteran records in one secure location — VA records, civilian records, deployment files, and personal statements.
📅
Medical Timeline
Visualize your service history, deployments, medical events, and claim milestones on a single integrated timeline.
🔗
Evidence → Claim Mapping
See exactly which documents support which potential claims — automatically identified from your uploaded records.
📊
Claim Readiness Assessment
Understand the strength of available evidence for each potential claim and identify what supporting documentation may be missing.
📝
Form Pre-Population
Automatically extract veteran information from records to pre-populate VA form drafts for review before submission.
🤝
Human Handoff
Share your organized claim packet securely with an accredited VSO, attorney, or caregiver — you stay in control at every step.
Our Co-Founders
CPT Tamara Brewer
USA, Ret. | Co-Founder & CEO
A retired U.S. Army Captain with firsthand experience navigating the VA benefits system, Tamara founded Troop Guardian to give every veteran the organizational tools and evidence clarity she wished had existed during her own claims process.
Lisa brings operational leadership and strategic systems thinking to Troop Guardian. Her commitment to veteran empowerment and organizational excellence drives the platform's design philosophy: veterans stay in control of their records and their story.
Every Troop Guardian challenge coin carries the values we stand behind: Security, Trust, Empowerment, Honor, and Integrity — forged together in mission.
★ ★ ★ ★ ★ ★ EST. 08.18.2025
Fortes Una, Custodes Semper — Strong Together, Guardians Always
Ecosystem Partners Supporting Veterans
DAV
American Legion
VFW
Navy Federal
USAA
Princeton Mortgage
Warrior Rising
Hire Heroes USA
SBA Veterans
Organizations listed are illustrative. No official partnership implied. Demo only.
How Troop Guardian Works
A four-step process from scattered records to a structured claim packet — with a human expert at every critical decision point.
1
Upload Your Records
Upload VA medical records, civilian records, deployment health assessments, imaging reports, audiology exams, rating decisions, and personal statements into your encrypted document vault. Records remain under your control at all times.
2
Evidence Analysis
Troop Guardian scans your documents, extracts diagnoses, identifies service-connection events, and maps evidence to potential VA disability claims. The system highlights key text within your records and shows you exactly which documents support each potential claim.
3
Claim Readiness Assessment
For each potential claim, Troop Guardian shows how much supporting evidence exists in your records and identifies what may be missing. This is informational analysis only — it does not determine eligibility or predict VA decisions.
4
Human Review & Claim Packet
Generate a structured draft claim packet — VA forms, evidence summary, medical timeline, and supporting records — and share it securely with an accredited VSO, attorney, or caregiver for review before any submission.
Security & Ethics
Important: Troop Guardian provides document organization and informational analysis tools only. The platform does not provide legal or medical advice, does not determine VA eligibility or ratings, and does not submit claims on behalf of veterans. All benefit decisions are made by the Department of Veterans Affairs or applicable agencies.
🔒
Veteran data privacy. Your records belong to you. Troop Guardian does not share, sell, or transmit your personal medical information to any third party without your explicit authorization.
👤
Veteran retains control. You decide who sees your documents. Access can be granted or revoked at any time through the share and handoff system.
🤝
Human review before submission. Every claim packet generated by Troop Guardian is a draft for review. No forms are submitted without your action and your decision.
⚖️
No claims guarantees. Claim readiness scores are informational. Troop Guardian does not guarantee approval, predict rating decisions, or promise any specific VA outcome.
🎖️
No real veteran records used in demos. All demonstration content uses entirely fictional veteran profiles. No real medical records or veteran personally identifiable information is used.
🏛️
Not affiliated with the VA. Troop Guardian is an independent platform. It is not affiliated with, endorsed by, or connected to the U.S. Department of Veterans Affairs.
🩺
Not a medical or legal provider. Troop Guardian is a document organization tool. Nothing on this platform constitutes medical advice, legal counsel, or a substitute for consultation with a licensed professional.
For Veteran Service Organizations
Troop Guardian is designed to support accredited representatives and VSO professionals — not replace them.
Better Prepared Clients
Veterans arrive with organized, pre-analyzed record sets. Less time spent sorting scattered documents — more time advising on strategy.
Secure Document Sharing
Veterans share a secure review link rather than emailing large document sets. Access is controlled, time-limited, and revocable.
Evidence Visibility
See exactly which documents support which claims and where the gaps are — before the first consultation meeting.
Caregiver Coordination
Family members and caregivers can assist with record uploads and organization while the veteran retains full decision control.
Fortes Una, Custodes Semper — Strong Together, Guardians Always
🤝 Trusted Partners
A curated directory of organizations with demonstrated experience supporting veterans — across housing, finance, legal, employment, health, and education.
Disclaimer: Organizations listed here have experience working with veteran communities. Troop Guardian does not provide financial or legal advice, does not receive compensation for these listings in this demo, and does not endorse or guarantee any specific service. Veterans should independently evaluate all services.
Organizations Supporting Veterans
Navy Federal
USAA
Princeton Mortgage
DAV
American Legion
VFW
Hire Heroes USA
Warrior Rising
SBA Veterans
Logos shown are illustrative. Organizations are listed for informational purposes only. No official endorsement or partnership is implied. DEMO ONLY.
Filter:
Housing & Real Estate
Princeton Mortgage — Clay Duncan
Licensed mortgage professionals helping veterans and military families navigate VA home loans, purchase financing, and refinance options. Clay Duncan brings strategic financial guidance and a commitment to veteran homeownership.
✔ VA Loans✔ Purchase & Refi✔ Veteran-Focused
Learn More →
Housing & Real Estate
Veterans United Home Loans
The nation's largest VA purchase lender. Specialized VA loan guidance for first-time buyers, refinancing, and cash-out options — with dedicated veteran loan specialists.
✔ VA Loan Expertise✔ First-Time Buyers✔ Refinance
Learn More →
Housing & Real Estate
NewDay USA
VA loan lender focused exclusively on serving veterans and military families. Provides VA purchase loans, refinancing, and cash-out options with veteran-dedicated support teams.
✔ VA Specialized✔ Cash-Out Refi✔ 24/7 Support
Learn More →
Financial Services
Navy Federal Credit Union
The world's largest credit union — serving the military community since 1933. Offers veteran-specific banking, auto loans, personal loans, mortgages, and investment services.
✔ Military Banking✔ No-Fee Checking✔ VA Mortgages
Learn More →
Financial Services
USAA
Financial services built for the military community. Banking, insurance, investing, and auto services tailored to the needs of service members, veterans, and their families since 1922.
✔ Insurance✔ Banking✔ Investing
Learn More →
Legal Services
National Veterans Legal Services Program
NVLSP is a nonprofit legal organization that trains attorneys and advocates to represent veterans and military families in VA claims, benefits, and federal court appeals.
✔ VA Accredited✔ Appeals✔ Pro Bono Available
Learn More →
Legal Services
Veterans Legal Clinic Network
State-based legal clinics providing free or low-cost legal assistance to veterans for benefits claims, discharge upgrades, housing issues, and family law matters.
Free career coaching, resume services, interview prep, and job placement for transitioning military members, veterans, and military spouses. 100% free to veterans.
✔ Free Service✔ Resume Writing✔ Interview Prep
Learn More →
Employment
RecruitMilitary
Career fairs, job board, and hiring network connecting veterans with veteran-friendly employers. Hosts nationwide hiring events and an online talent platform for military talent.
✔ Career Fairs✔ Job Board✔ Veteran Employers
Learn More →
Health & Mental Wellness
Give an Hour
Connects veterans and military families with licensed mental health professionals who donate their time. Free mental health care for those who have served.
✔ Free Mental Health✔ Licensed Therapists✔ Family Support
Learn More →
Health & Mental Wellness
Cohen Veterans Network
A national network of outpatient mental health clinics providing high-quality care to post-9/11 veterans and their families — regardless of discharge status or ability to pay.
✔ All Discharge Status✔ PTSD & TBI✔ Sliding Scale
Learn More →
Education
Student Veterans of America
SVA empowers student veterans in higher education through chapter networks, national advocacy, and research that improves outcomes for the one million student veterans across campuses.
✔ GI Bill Guidance✔ Campus Chapters✔ Peer Support
Learn More →
Entrepreneurship · Veteran-Owned
Warrior Rising
Veteran-founded nonprofit that empowers veteran entrepreneurs through mentorship, funding connections, and business development — turning military experience into successful ventures.
★ Veteran-Owned✔ Mentorship✔ Funding Access
Learn More →
💡 Recommend a Partner
Know a great veteran-friendly realtor, bank, VSO, attorney, or employer? Help us grow this directory. Veterans trust other veterans — your recommendation matters.
Ecosystem Partners Supporting Veterans
DAV
American Legion
VFW
Navy Federal
USAA
Princeton Mortgage
Warrior Rising
Hire Heroes USA
SBA Veterans
⚠ DEMO MODE — FICTIONAL VETERAN RECORD — NOT A REAL VA SYSTEM
TROOPGUARDIAN
★ ★ ★ ★ ★ ★
Secure Veteran Portal
demo@troopguardian.com
SSG James Carter — "Guardian"
This demo uses entirely fictional veteran records created for demonstration purposes only. No real medical records or veteran information is used.
Caregiver Mode: You will access only the records SSG Carter has granted you permission to view. Full document access requires veteran authorization.
Troop Guardian uses ID.me for secure identity verification — the same service used by VA.gov
Sign in to access your Troop Guardian veteran portal. ID.me provides the same verification used by VA.gov, ensuring only you can access your records.
🔒 VA.gov Standard: Troop Guardian uses ID.me — the official VA identity verification provider — to protect your benefits records with government-grade security.
or verify with
Verifying Identity…
Checking credentials with ID.me secure network
✅
Identity Verified
Welcome back, SSG James Carter.
Your veteran status has been confirmed by ID.me.
Verified: Active Duty Military Veteran · Disability Claim Holder
MISSION BRIEFING
OPERATION: SECURE YOUR RECORD
SSG James Carter — Call Sign: "Guardian" · Demo Session
★ ★ ★ ★ ★ ★
MISSION OBJECTIVE
Organize your service records, map your documented conditions to VA programs, and prepare a structured record package — ready for review by your accredited VSO or attorney.
20
Records Secured
5
Conditions Documented
30%
Current VA Rating
YOUR MISSION MAP
1
SECURE — Upload & Organize Records
Document Vault, OCR Review, Medical Timeline
ACTIVE
2
UNDERSTAND — Analyze Your Evidence
Evidence Analysis, VA Programs Referenced, Record Coverage
🔒 AFTER STAGE 1
3
ACT — Build & Hand Off Your Packet
Record Package Builder, Generate Packet, Human Review
🔒 AFTER STAGE 2
🔒
Your Records Stay Yours. All documents are encrypted with AES-256. Nothing is shared without your explicit authorization. Troop Guardian does not submit claims — a human expert reviews every packet before you decide to act.
⚠ DEMO MODE — SSG JAMES CARTER "GUARDIAN" — FICTIONAL RECORD — NOT A REAL VA SYSTEM
SSG / E-6 · U.S. Army
James Carter
Call Sign: "Guardian"
Dashboard
Welcome back, SSG Carter. Here's a summary of your records and your mission status.
MISSION STATUS
STAGE 1 — ACTIVE
🔒 SECURE
Upload & organize records
STAGE 2
🔍 UNDERSTAND
Analyze evidence
STAGE 3
📦 ACT
Build & hand off packet
👤
Veteran Profile — 85% complete
Complete your profile to auto-fill all VA forms with one click
30%
Combined
Current VA Disability Rating
Lumbar Strain / DDD20%
Tinnitus, Bilateral10%
TBI / Migraines—
PTSD—
Potential with Pending Claims
70%+
If TBI + PTSD service-connected ⚠ Informational only — not a guarantee
Documents Uploaded
20
Across VA, military & civilian sources
Conditions Detected
✓ Lumbar Strain / DDD
✓ Migraines
✓ Tinnitus
✓ PTSD Symptoms
✓ Sleep Disturbance
Records Identified — Discuss With Your VSO
› Lumbar condition: records documented — strong file
› Migraine history: records on file — moderate documentation
› Sleep disturbance: documented in records
⚠ Sleep study result: not found in uploaded records
This panel reflects documents in your vault. It does not determine eligibility or recommend any claim. Contact an accredited VSO or attorney to discuss your options.
VA Rating History
2015Initial VA claim filed
2016Lumbar strain service connected20%
2018Tinnitus service connected+10%
2024Migraine symptoms worsening documented in records⚠ Pending
🏛️ Your State Benefits — Alabama
Benefits available to veterans in your state, based on your profile. Not a guarantee — verify eligibility with your VSO.
⚠ State benefit rules change. Confirm current eligibility with the Alabama Department of Veterans Affairs at (334) 242-5077 or visit va.alabama.gov.
Demo Notice: This dashboard displays fictional data for SSG James Carter, a completely invented veteran profile. All records, conditions, and ratings shown are for demonstration purposes only. Troop Guardian does not guarantee VA claim outcomes.
Veteran Profile
Answer once — Troop Guardian auto-fills your VA forms. Your data is encrypted and never shared without your permission.
⚡
This profile auto-fills VA Form 21-526EZ, 21-4138, 21-4142, and 21-10210. Every field you complete removes one more thing you have to type on a government form.
Profile Completion85%
🪪 Section 1 — Identity AUTO-FILLS ALL FORMS
Used at the top of every VA form. Your SSN is stored encrypted and never displayed in full after save.
——🔒 Encrypted
📬 Section 2 — Contact Information AUTO-FILLS ALL FORMS
Address and phone auto-fill mailing sections on all VA forms.
🎖️ Section 3 — Military Service FILLS 526EZ
Service dates and branch fill Section 3 of the 526EZ disability application automatically.
This section is optional. It fills Section 9 of VA Form 21-526EZ. You are not required to answer.
Why we ask: VA may prioritize claim processing for veterans experiencing a housing crisis. If any of the situations below apply to you, checking the box may significantly accelerate your claim decision. You are not required to disclose this. Choosing not to answer will not negatively affect your claim.
🏥 Section 5 — Current Treatment & Providers FILLS 21-4142
This fills VA Form 21-4142 (Medical Records Release). List facilities where you have been treated for service-connected or potentially service-connected conditions.
📋 Section 6 — Claim Type FILLS 526EZ §1
This pre-selects the correct claim program checkbox on VA Form 21-526EZ.
🏛️ Section 7 — VA Employment & Direct Deposit FILLS 526EZ
Required fields on VA Form 21-526EZ. Answer once and never re-enter.
🕊️ Section 8 — Protect Your Family's Benefits
OPTIONAL
This section is entirely optional. If you choose to complete it, you can designate someone to access your vault on your behalf — so your family has what they need to protect the benefits you earned. Your spouse or survivor may be eligible for DIC, Accrued Benefits, and other VA programs. This takes about 3 minutes and can make a significant difference for the people you care about. You can skip this now and return to it at any time.
✓ Skipped. You can return to this section at any time from your Profile page.
HOW LEGACY ACCESS WORKS — ALWAYS BENEFICIARY-INITIATED
1
Veteran designates a Legacy Contact below. Nothing is shared, nothing is triggered automatically — ever.
2
Your designated contact initiates a Legacy Access Request at TroopGuardian.com — only when they need to act on your behalf.
3
Beneficiary uploads documentation — death certificate or court-issued incapacitation order. Documents are verified by a certified third-party service.
4
48-hour verification hold. Troop Guardian reviews the verified result, then grants read-only Legacy Vault access to the designated contact.
Primary Beneficiary
Accepted Documentation for Access Request
Your Legacy Contact must submit one of the following. All documents are verified by a certified third-party service before access is granted. Troop Guardian never triggers access automatically.
What Beneficiary Can Access
🏛️ Auto-Generate DIC Starter Kit
When access is triggered, Troop Guardian will automatically generate a Dependency and Indemnity Compensation (DIC) starter packet for your beneficiary — including pre-filled VA Form 21P-534EZ (Survivors Pension & DIC), a summary of your service-connected conditions, and a cover letter explaining the claims process.
Note: Troop Guardian is not a legal service. Legacy Access designations do not replace a will, trust, or legal Power of Attorney. We recommend consulting an estate attorney or Veterans Service Officer about formal estate planning, especially for TDIU, CRSC, and accrued benefits claims. Legacy Access helps organize and surface your records — legal processes must be completed separately.
⚖️ Section 9 — Durable Power of Attorney & Living Will
IMPORTANT
These documents give your designated agent legal authority to act on your behalf if you are incapacitated. For veterans, a Durable POA is especially critical for VA claims, accrued benefits, and TDIU decisions. General templates are provided below — review with a licensed attorney before signing.
SUCCESSOR AGENT (If primary agent is unable to serve)
Authorities Granted to Agent
Effective Date
⚠ EXECUTION REQUIREMENTS — ALABAMA
Requires signature of principal + 2 adult witnesses who are not the agent + notary public acknowledgment. Witnesses cannot be the agent, agent's relatives, or beneficiaries of your estate.
LIVING WILL / ADVANCE HEALTHCARE DIRECTIVE — GENERAL FORM
End-of-Life Treatment Preferences
Life-Sustaining Treatment
Artificial Nutrition & Hydration
Pain Management
Organ & Tissue Donation
⚠ EXECUTION REQUIREMENTS — ALABAMA
Requires signature of principal + 2 adult witnesses who are not the healthcare agent, not related by blood or marriage, and not entitled to any portion of your estate. Notarization strongly recommended.
Legal Notice: These are general template forms for informational purposes only. Requirements for valid execution vary by state and change over time. Troop Guardian strongly recommends having any POA or advance directive reviewed and witnessed in accordance with your state's current statutes before signing. These documents do not constitute legal advice. Consult a licensed attorney or accredited VSO for estate planning guidance.
🔒 Data is encrypted in your private vault. Troop Guardian does not share or transmit your information without your authorization.
✅ Profile saved — forms updated
Demo Notice: This profile displays fictional data for SSG Marcus Carter. In the live platform, all data is encrypted with AES-256 at rest and in transit. Veterans retain full ownership and can delete all data at any time.
Document Vault
Records for SSG James Carter — organized by folder. Documents are encrypted and analyzed for evidence connections.
22 documents · Last updated: March 2024
Organize by:
Folders reflect where records came from — the way you'd request or file them.
Records are grouped by documented condition. One document can appear in multiple folders if it supports multiple diagnoses.
🎖️ Service Records 4 docs
▶
📄DD-214 Certificate of Release
U.S. Army · Aug 2014
Service
DEMO
📄Line of Duty Incident Report (2173)
Army · Apr 2012
Strong
DEMO
📄Deployment Orders — OEF Afghanistan
Army · Jan 2011
Service
DEMO
📄Post-Deployment Health Assessment
Army Medical · Oct 2012
Strong
DEMO
🏥 Medical Records 9 docs
▶
📄Sick Call Note — Afghanistan
Army Medical · May 2012
Moderate
DEMO
📄Orthopedic Clinic Visit
Tuscaloosa VAMC · Mar 2016
Strong
DEMO
📄Physical Therapy Evaluation
Tuscaloosa VAMC · Apr 2016
Moderate
DEMO
📄VA Primary Care Visit
Tuscaloosa VAMC · Sep 2016
Moderate
DEMO
📄Audiology Evaluation — Tinnitus
Tuscaloosa VAMC · Aug 2018
Strong
DEMO
📄Lumbar MRI Report
Civilian Radiology · Jun 2017
Strong
DEMO
📄Neurology Consultation
Civilian — Neurology · Feb 2024
Moderate
DEMO
📄Urgent Care Visit — Migraine
Riverstone Urgent Care · Jul 2022
Moderate
DEMO
📄Sleep Consultation Referral
VA Primary Care · May 2024
Possible
DEMO
⭐ VA Claims & Ratings 2 docs
▶
📄VA Rating Decision — Lumbar 20%
VA Regional Office · Jan 2016
Rating
DEMO
📄VA Rating Decision — Tinnitus 10%
VA Regional Office · Jun 2018
Rating
DEMO
Current Combined Rating: 30% · Effective Jan 2016 · Monthly Compensation: $436.42
Tip: Marriage certificates and dependent records affect VA compensation rates. CRSC applications and Power of Attorney documents are critical for claims and caregiver access.
✍️ Personal Evidence 3 docs
▶
📄Buddy Statement — SGT Alvarez
Witness Statement · Feb 2024
Strong
DEMO
📄Personal Statement — J. Carter
Veteran Statement · Mar 2024
Strong
DEMO
📄Migraine Episode Log
Self-reported · Mar 2024
Moderate
DEMO
Records Note: One buddy statement on file (SGT Alvarez). Your VSO or accredited representative can advise on whether additional statements may support your file.
✉️ Correspondence 1 doc
▶
📄Evidence Summary Sheet
Troop Guardian · Mar 2024
Summary
DEMO
📝 Personal Notes 3 notes
Open Notes →
🩺
5 Conditions Documented in Your Records
Documents listed under each condition are those containing references to that diagnosis or related service event. A single record may appear in multiple condition folders if it supports more than one claim.
🧠
PTSD / Psychological Symptoms
3 docsDiscuss With Your VSO
▶
📄Post-Deployment Health Assessment
Army Medical · Oct 2012
Service Records
Moderate
📄VA Primary Care Visit
Tuscaloosa VAMC · Sep 2016
Medical Records
Moderate
📄Buddy Statement — SGT Alvarez
Witness Statement · Feb 2024
Personal Evidence
Strong
💤
Sleep Disturbance
2 docsDiscuss With Your VSO
▶
📄VA Primary Care Visit
Tuscaloosa VAMC · Sep 2016
Medical Records
Moderate
📄Sleep Consultation Referral
VA Primary Care · May 2024
Medical Records
Possible
ℹ️
Some documents appear in multiple condition folders because they contain evidence relevant to more than one diagnosis — for example, the IED Line of Duty report supports Lumbar, TBI, and Tinnitus claims. To see where a document originally came from, switch to By Source view.
Medical Timeline
A visual record of service events, medical milestones, and claim history for SSG James Carter.
2006
Enlisted — U.S. Army Infantry
MOS 11B. Basic training and AIT completed. Assigned to 1-32 Infantry.
Service Start
2007–2008
Iraq Deployment — OIF
Combat deployment. Exposure to weapons fire, IDF incidents. Noise exposure during operations documented in unit records.
Combat Deployment
2011–2012
Afghanistan Deployment — OEF
Second combat deployment. Kandahar Province. Assigned to patrol operations.
Combat Deployment
April 2012
IED Blast Incident — Kandahar Province
Vehicle struck by improvised explosive device during patrol. SSG Carter reported immediate back pain and dizziness. Witnesses: SGT Alvarez, SPC Henderson. LOD Incident Report filed.
Service-Connection EventDocumented
May 2012
Sick Call — Lower Back Pain & Headaches
Post-incident sick call. Back pain and headaches documented. NSAIDs prescribed. Post-Deployment Health Assessment also notes tinnitus symptoms.
Medical Record
August 2014
Honorable Discharge — ETS
Separated from U.S. Army after 8 years of service. DD-214 issued. Transitioned to civilian employment as construction foreman.
Supporting: Audiology Exam, Deploy Health Assessment, VA Rating Decision (2018)
Strong Evidence
📌 Migraine Headaches — Service Connection
Supporting: Neurology Consult, Migraine Log, Urgent Care Visit
Moderate Evidence
⚠Missing: Medical nexus opinion linking migraines to blast exposure
📌 Sleep Apnea — Possible Secondary
Supporting: Sleep Referral Note, VA Primary Care Visit
Possible — Pending Study
Record Coverage Assessment
Evidence strength indicators based on uploaded records. Informational only — does not guarantee VA outcomes.
Important: Claim readiness scores reflect the quantity and relevance of evidence found in uploaded records. They do not predict VA disability ratings, approval likelihood, or any specific outcome. All benefit determinations are made by the Department of Veterans Affairs. Consult an accredited representative before filing.
⚠Missing: Medical nexus opinion connecting migraines to IED blast service event.
Nexus opinion not found in uploaded records. Your VSO or accredited representative can advise on medical documentation needs.
Evidence Strength Scale
70–100: Strong Evidence
40–69: Moderate Evidence
0–39: Limited Evidence
Record Package Builder
Organize your records and prepare documentation for review. All forms are drafts only — review with an accredited VSO or attorney before submission.
Important: Troop Guardian organizes your records and pre-populates forms from your stored profile data. We do not determine eligibility, advise on claims strategy, or submit forms to the VA. All claim packets are drafts for your review. You must review and submit all forms through a VA-accredited VSO, attorney, or claims agent. Troop Guardian is not a law firm and does not provide legal advice.
📌 Lumbar Spine — Disability Rating Increase
Strong Evidence
Service connection previously established (2016). Requesting increase based on worsening documented since initial rating.
✓
Service Connection Established VA Rating Decision 2016 — Lumbar strain 20%
✓
Current Diagnosis MRI — DDD L4-L5 confirmed 2017
✓
Medical Evidence of Worsening Orthopedic & PT records confirm functional decline
Records on file include an IED incident report (April 2012) and a current migraine diagnosis (2024). A VSO or accredited representative can review your records to discuss your options.
✓
Current Diagnosis Neurology consult — Migraine diagnosis confirmed 2024
✓
In-Service Event IED blast — LOD Incident Report April 2012
⚠
Nexus Opinion — Not in Uploaded Records A nexus opinion was not found in your uploaded documents. Your VSO or representative can advise on medical documentation needs.
✓
Frequency Documentation Migraine log — 7–9 episodes/month documented
Claim Packet Generator
Generate your complete, organized claim documentation packet for human review.
📦
Assembling your claim packet...
Organizing evidence, populating forms, and compiling supporting records
✅
Claim Packet Generated Ready for review. All documents assembled.
Packet Contents — SSG James Carter
📄
VA Form 21-526EZ(Draft) Disability Compensation Application — Pre-populated from records
📄
VA Form 21-4138(Draft) Statement in Support of Claim — Narrative from personal statement
Medical Timeline 2006–2024 service and medical history
📂
Supporting Records (8 documents) MRI, Audiology, Orthopedic, Neurology, Buddy, Personal Statement
Review Required Before Submission: This packet is a draft prepared for review. Do not submit forms to the VA without reviewing all information with an accredited representative. Troop Guardian does not submit claims and does not guarantee outcomes.
Human Review
Share your record package with an accredited representative for expert review before you decide what to submit. You remain in control at every step.
👤
A Human Expert Reviews Every Packet
Troop Guardian organizes your records. An accredited VSO, attorney, or advisor reviews your packet before any form is filed. You control the final decision — no forms are submitted without your action.
🗺️ Find Your State VSO Office
VA claims processes vary by state. Select your state to see the local accredited VSO office, contact information, and walk-in hours.
⬆ Select your state above to see your local VSO office contacts and walk-in hours.
Human Review Recommended
Your record package is organized and ready for expert review. Before submitting any forms to the VA, review your package with an accredited representative, attorney, or qualified advisor.
Select a Review Option
🏛️
Find a VSO
Connect with an accredited Veteran Service Organization representative — DAV, American Legion, VFW, or state office.
⚖️
Accredited Attorney
Share your packet with a VA-accredited claims attorney for complex claims or appeals.
🔗
Share Secure Link
Create a time-limited secure review link to share directly with your representative or caregiver.
👨👩👧 Caregiver Access
Grant a family member, spouse, or caregiver limited access to help organize records and manage documents — while you retain full control over all decisions and submissions.
👩
Sarah Carter ACTIVE
Spouse · Added: Jan 2024 · sarah.carter@email.com
Access Permissions
✓ Upload Documents✓ Organize / Label Records✓ View Medical Timeline✓ View Evidence Analysis✓ View Stipend Dashboard✗ Submit Claims✗ Download Full Packet✗ Share with Third Parties✗ Modify Veteran Profile
💳
PCAFC Caregiver Stipend
Program of Comprehensive Assistance for Family Caregivers · VA MISSION Act
Monthly Stipend
$2,450
/ month
TIER 2
Caregiver
Sarah Carter
Enrollment Status
Approved ✓
Next Payment
Apr 1, 2026
Annual Est.
$29,400
Recent Payments
Date
Amount
Method
Status
Mar 1, 2026
$2,450.00
Direct Deposit
PAID
Feb 1, 2026
$2,450.00
Direct Deposit
PAID
Jan 1, 2026
$2,450.00
Direct Deposit
PAID
Apr 1, 2026
$2,450.00
Direct Deposit
PENDING
Stipend Tier Structure (based on VA rating & care level)
⭐ Tier 2 — 50%+ rating, moderate ADL support (Current)~$2,450/mo
Tier 3 — 70%+ rating, continuous care required~$3,675/mo
⚠ If rating increases to 70%+ with TBI/PTSD approval, stipend may increase to Tier 3. Troop Guardian will flag this automatically.
You control who can access your information. Troop Guardian will not share your records without your explicit permission. Access can be granted or revoked at any time. This platform does not submit claims to the VA on your behalf.
Communications Log
Track every VA-related call, email, letter, and meeting. A complete communications record supports your case and protects against disputes over what was said and when.
Filter:
📞 Phone CallMarch 14, 2024 · 10:32 AM
Inbound
ContactVA National Call Center — Rep: Carlos M. (ID #448821)
TopicStatus of pending TBI / migraine claim
NoteRep confirmed claim is in "Evidence Gathering" phase. Advised to submit additional nexus letter from treating physician. Reference number provided: VA-2024-03-88412. No decision date given. Follow up in 30 days if no update.
🤝 In PersonFebruary 28, 2024 · 2:00 PM
Outbound
ContactVSO Rep — DAV Chapter 114, Augusta, GA — James Willford
TopicInitial consultation — TBI and PTSD claim strategy
NoteWillford reviewed service records and C&P exam notes. Recommended filing a direct service connection claim for TBI and secondary PTSD. He will draft a VSO brief and submit alongside my nexus letter. Next appointment: March 21, 2024.
📧 EmailFebruary 12, 2024 · 9:17 AM
Outbound
ContactDr. Patricia Okafor — Charlie Norwood VA Medical Center, Neurology
TopicRequest for nexus letter — TBI service connection
NoteEmailed request for a nexus letter connecting IED blast (April 2012, Kandahar) to current TBI diagnosis. Dr. Okafor's office replied same day — letter will be ready within 10 business days. Awaiting delivery.
✉️ Letter / FaxJanuary 29, 2024 · (received)
Inbound
ContactU.S. Department of Veterans Affairs — Regional Office, Atlanta
TopicDevelopment Letter — Request for additional evidence
NoteVA development letter requesting civilian nexus letter and buddy statements for TBI / PTSD claim. Deadline for response: April 15, 2024. Document uploaded to vault. Action items flagged in Important Dates.
🖥️ Online PortalJanuary 8, 2024 · 7:44 PM
Outbound
ContactVA.gov — My HealtheVet / claims tracker
TopicSubmitted supplemental evidence — audiology records from Fort Bragg
NoteUploaded 3 audiology exam PDFs (2011, 2013, 2017) to VA.gov evidence portal for pending tinnitus increase claim. Confirmation number: SUP-2024-0108-7761. Screenshots saved to vault folder.
Communications logged here are for your personal records only. Troop Guardian does not transmit, share, or submit this log to the VA or any third party without your explicit authorization. Maintaining a detailed communications log is a best practice recommended by accredited VSOs.
Log a Communication
Document every VA-related contact to protect your record
Please fill in all required fields (Date, Type, Contact, Topic).
Personal Notes
Record observations, symptom flare-ups, appointment notes, or anything relevant to your benefits journey. Notes can support VA claims as personal evidence.
March 9, 2026DEMO
Back pain significantly worse after driving 2+ hours to Birmingham VA appointment. Had to use the cane for the first time this month. Pain level 8/10 at end of day. Need to follow up with orthopedics about cortisone injection referral.
February 22, 2026DEMO
Migraine lasted approximately 6 hours. Unable to work that day. Took Sumatriptan at onset. Sarah noted I was sensitive to light for most of the day. This is the 4th episode this month — consistent with pattern from last quarter.
January 15, 2026DEMO
C&P exam scheduled for April 12 at Tuscaloosa VAMC. Need to gather all updated medical records before that date. VSO rep suggested getting a new buddy statement from SFC Williams before the exam.
Add New Note
Note: Personal notes are private to your account and stored with the same encryption as your documents. Notes are not submitted to the VA automatically — you control if and how they are used as supporting evidence.
💳 Caregiver Stipend Dashboard
VA Program of Comprehensive Assistance for Family Caregivers (PCAFC) — monthly stipend tracking, payment history, and tier eligibility for Sarah Carter.
💳
PCAFC Monthly Stipend
Primary Family Caregiver: Sarah Carter · Veteran: SSG James Carter
Monthly Stipend Amount
$2,450
/ month
TIER 2
Approved & Active
Caregiver
Sarah M. Carter
Enrollment Status
Approved ✓
Enrollment Date
January 15, 2024
Next Annual Review
Jan 15, 2027
Next Payment Date
April 1, 2026
2026 YTD Received
$7,350.00
Payment History
Pay Date
Amount
Method
Routing
Status
Apr 1, 2026
$2,450.00
Direct Deposit
****4821
PENDING
Mar 1, 2026
$2,450.00
Direct Deposit
****4821
PAID
Feb 1, 2026
$2,450.00
Direct Deposit
****4821
PAID
Jan 1, 2026
$2,450.00
Direct Deposit
****4821
PAID
Dec 1, 2025
$2,450.00
Direct Deposit
****4821
PAID
Nov 1, 2025
$2,450.00
Direct Deposit
****4821
PAID
Stipend Tier Breakdown
Tier level is determined by VA rating and the degree of Activities of Daily Living (ADL) support required. A rating increase may automatically qualify for a higher tier.
Tier
VA Rating Required
Care Level
Monthly Stipend
Tier 1
30%+
Minimal ADL Support
~$1,225/mo
⭐ Tier 2 CURRENT
50%+
Moderate ADL Support
~$2,450/mo
Tier 3
70%+
Continuous Care Required
~$3,675/mo
How Tiers Work: Per VA PCAFC guidelines, a combined rating of 70%+ with continuous care requirements may correspond to Tier 3 (~$3,675/month). Stipend tier is determined exclusively by the VA — Troop Guardian will display the updated tier when any VA rating decision is received. Contact your VA Caregiver Support Coordinator for questions about tier adjustments.
Additional PCAFC Benefits for Sarah Carter
✓ Health Insurance CHAMPVA coverage for non-covered caregivers
✓ Mental Health Services Access to VA mental health services and counseling
✓ Caregiver Training VA-provided training on veteran care needs
✓ Respite Care Up to 30 days/year of VA-provided respite relief
Disclaimer (Demo): Stipend amounts shown are illustrative. Actual PCAFC stipend rates are calculated using a national median wage formula updated periodically by the VA. Visit va.gov/family-member-benefits/comprehensive-assistance-for-family-caregivers/ for current rates and eligibility.
🎙️ Your Story
Speak your story in your own words. Recordings are auto-transcribed and stored privately. You control whether your caregiver can see each entry — toggle visibility any time.
YOUR RECORD. YOUR PACE. YOUR WORDS.
Record only what you're comfortable sharing. You can stop at any point, delete any entry at any time, and change caregiver visibility whenever you choose. There is no pressure to share anything you're not ready to share. This is your story — preserved in your voice, on your terms.
Record a New Story Entry
Speak freely — describe your service, your injuries, your daily experience. Your words matter. They can support your claims and preserve your legacy.
Tap to start recording
Save This Recording
Visible to caregiver (Sarah Carter) immediately upon save
Saved Stories (3 entries)
Kandahar — What Happened That Day
Recorded Feb 14, 2026 · 4:32 min · DEMO
Caregiver: ON
4:32 / 4:32
"We were on a route clearance mission outside Kandahar, April 12, 2012. The IED hit the second vehicle — I was in the third. The concussive blast knocked me down. I remember ringing in both ears that didn't stop for weeks. My back seized up — I couldn't straighten up for three days. We never reported it as a separate incident because we thought it would pass. It didn't."
📢 Visible to Sarah Carter (Caregiver)
Hidden from caregiver. Sarah Carter will no longer be able to see this story entry.
Living With Chronic Pain — Daily Life
Recorded Jan 28, 2026 · 6:15 min · DEMO
Caregiver: ON
6:15 / 6:15
"Most mornings I wake up and can't stand straight for the first twenty minutes. Sarah helps me every morning — she gets my medication, helps me with boots on bad days. People don't see that. The VA only sees me for fifteen minutes during a C&P exam. This is what the fifteen minutes doesn't show."
📢 Visible to Sarah Carter (Caregiver)
Hidden from caregiver. Sarah Carter will no longer be able to see this story entry.
Personal Reflection — January 1, 2026
Recorded Jan 1, 2026 · 2:48 min · DEMO
Caregiver: OFF
2:48 / 2:48
🔒 This entry is private. Toggle visibility to share with your caregiver.
🔒 Private — Not visible to caregiver
Privacy: All recordings and transcripts are encrypted and private by default. Your caregiver can only access entries you explicitly share. Stories can support VA claims and serve as a permanent record of your service and sacrifice.
📝 Need a Written Statement on the Record?
Use the MFR / Sworn Statement Generator to create a Memorandum for Record or DA Form 2823 in your own words — timestamped, structured, and ready to attach to your claim packet.
📝 MFR / Sworn Statement Generator
Create a Memorandum for Record (MFR) or DA Form 2823 Sworn Statement in your own words. Both are legally recognized supporting documents for VA claims, BCMR petitions, awards corrections, and congressional inquiries.
WHEN TO USE AN MFR
▸
Document a phone call or meeting with VA, NPRC, or HRC that you want on record
▸
Record your personal account of a service incident for your claim file
▸
Note the names and dates of witnesses to an event while memory is clear
▸
Supplement a buddy statement with your own corroborating account
MEMORANDUM FOR RECORD
Guided Prompts — click to insert into your statement:
OATH — DA FORM 2823 (SWORN STATEMENT)
"I, James R. Carter, do solemnly swear (or affirm) that the statements made in this sworn statement are true to the best of my knowledge and belief, so help me God (or I do affirm)."
MEMORANDUM FOR RECORD
DATE:
FROM:
TO:
SUBJECT:
Generated via Troop Guardian ·
✅ Statement saved to Document Vault — also added to your active claim packet.
Note: An MFR is admissible as lay evidence under 38 C.F.R. § 3.303. A sworn statement (DA Form 2823) carries additional weight and may be required for BCMR petitions and adverse action responses. Neither replaces an independent medical nexus opinion for disability claims, but both strengthen the evidentiary record. Troop Guardian timestamps all statements at creation for chain-of-custody documentation.
Buddy Statement Generator
Request a structured VA buddy/lay statement (21-10210 equivalent) from a fellow veteran, supervisor, family member, or other witness. The system guides your witness through relevant questions and generates a properly formatted statement.
Why buddy statements matter: A well-structured lay witness statement corroborating your service-connected condition can significantly strengthen a VA claim — especially for conditions like PTSD, chronic pain, TBI, or any condition that affects daily function.
Step 1 — Identify Your Witness
Secure link sent to SFC Marcus Williams marcus.williams@example.com · Expires in 14 days · Link is read-once and encrypted
Witness Statement Preview (Guided Questions)
The following questions will be presented to SFC Williams through the secure link:
Q1. How do you know SSG James Carter, and what was your professional relationship during the incident?
Q2. Were you present on or around April 14, 2012 in the Kandahar Province during the IED blast? Describe what you personally witnessed.
Q3. Did you observe SSG Carter experience any symptoms — pain, difficulty walking, headaches, hearing issues — immediately after or in the weeks following the event?
Q4. In your observation, how has this condition affected his ability to perform daily duties or civilian work over time?
Important Dates
Track VA exams, claim deadlines, appeal windows, and medical appointments. Add to your personal calendar with one click.
⚠️ C&P Exam — Tuscaloosa VAMC
April 12, 2026 · 10:00 AM · 53 days away
Supplemental Claim Filing Deadline
May 3, 2026 · Effective date preservation window closes
SSDI Continuing Disability Review
June 1, 2026 · SSA Review Cycle
Neurology Follow-up Appointment
March 28, 2026 · Dr. Patel — Tuscaloosa Neurology Clinic
VA Decision Letter Expected Window
July–September 2026 · Based on average processing time post-C&P
Troop Guardian tracks important VA-related dates. "Add to Calendar" exports a calendar event (.ics) compatible with Google Calendar and Apple Calendar. Reminders are not sent by the platform — use your personal calendar app for notifications.
OCR Document Review
Troop Guardian reads your uploaded documents and highlights detected conditions, service events, and potential claim connections.
PATIENT: SGT James Carter | UNIT: 3rd BCT, 82nd Airborne | LOCATION: FOB Salerno, Khost Province
Patient presents to sick call following IED blast exposure on patrol — April 29, 2012. Reports persistent ringing in both ears (bilateral tinnitus) since the incident. Pain scale 4/10.
Patient also notes increased lower back pain radiating to the left hip. States condition has worsened following heavy equipment carry during COP Logan resupply, April 12, 2012. Ibuprofen providing partial relief.
Soldier reports difficulty sleeping and heightened startle response following the blast event. No formal mental health referral at this time. Commander's profile issued limiting load-bearing activities for 14 days.
PLAN: Continue ibuprofen 600mg. Audiology referral to be scheduled upon redeployment. Document for Line of Duty determination pending. Follow up in 30 days.
Signed: CPT M. Rodriguez, MC, USA · 82nd Airborne Division Surgeon's Office
Extracted Findings
Medical Condition
Bilateral Tinnitus
Ringing in both ears post-IED blast. Supports service connection for tinnitus — current VA rating: 10%.
Service Event
IED Blast Exposure — Apr 29, 2012
Documented acoustic trauma event. Corroborated by LOD Incident Report in vault.
Medical Condition
Lower Back Pain / Lumbar Strain
In-service back injury documented. Supports lumbar strain rating increase claim.
Service Event
Heavy Equipment Carry — Apr 12, 2012
Physical stressor event tied to lumbar condition onset during COP Logan resupply.
Claim Connection
LOD Determination Referenced
Sick call note directly references pending Line of Duty documentation — strong nexus evidence for claims packet.
Demo Notice: The document text and highlighted findings above are fictional, created for demonstration only. Actual Troop Guardian OCR analysis would process documents uploaded by the veteran.
VA Programs Referenced in Your Records
Based on documents stored in your vault, these benefit programs may be worth exploring with an accredited VSO or representative. Troop Guardian does not determine eligibility — only the VA and applicable agencies can do that.
4 Benefit Programs Identified
Review each program and connect with a representative to confirm eligibility and begin enrollment.
4
🏠 VA Home Loan
📋 EXPLORE WITH VSO
Veterans with honorable discharge who served active duty are generally eligible for VA-backed home loans with no down payment requirement and competitive interest rates.
📄 DD-214 on file📄 8 years active duty service
🎓 GI Bill (Ch. 33)
📋 EXPLORE WITH VSO
The Post-9/11 GI Bill (Chapter 33) provides up to 36 months of education benefits including tuition, housing allowance, and books/supplies stipend for qualifying veterans.
📄 Post-9/11 service confirmed📄 Afghanistan deployment
🏥 VA Healthcare
✓ ENROLLED
SSG Carter is enrolled in VA healthcare through the Tuscaloosa VAMC. Combat veterans receive 5 years of enhanced eligibility for VA healthcare enrollment.
📄 Active VA treatment records📄 Combat service verified
📋 Vocational Rehab (Ch. 31)
⚑ REVIEW NEEDED
Chapter 31 VR&E provides employment services and rehabilitation planning for veterans with service-connected disabilities. Contact an accredited VSO or representative to explore whether this program applies to your situation.
📄 30% combined rating on file📋 Speak with VSO to explore options
💳 Does Your Caregiver Qualify for a Monthly Stipend?
The VA's Program of Comprehensive Assistance for Family Caregivers (PCAFC) may provide your caregiver with a monthly stipend, health insurance, respite care, and mental health services — based on your disability rating and care needs.
Important: Benefit eligibility determinations are made exclusively by the VA and relevant federal agencies. This panel identifies programs to explore — not confirmed eligibility. Consult an accredited VSO or attorney before making any benefit decisions. Demo data is fictional.
Get My Records
TroopGuardian pre-fills the correct federal release forms from your profile. You sign and submit — your records come to you.
📋 Records Request Wizard
Military and VA medical records from 2001–2013 are stored across four separate federal systems. Many veterans don't know which form goes where — this wizard generates the correct pre-filled request for each system based on your service history. No legal advice is given. These are your records; you are requesting them yourself.
VA Form 10-5345
Request for and Authorization to Release Health Information
VA MEDICAL RECORDS
Releases your VA medical records from any VA Medical Center. Required for records from your treatment history, especially records predating MyHealtheVet digital access. Submit one form per VAMC location where you received care.
Pre-filled from your profile:
Carter, James M.
***-**-3456 (encrypted)
March 14, 1982
28-XXXXXXX
January 2001 – Present
VA Benefits / Disability Claim
VAMC Locations (from service history):
Tuscaloosa VAMC, AL
Charlie Norwood VAMC, Augusta GA
Bagram AB Theater Medical — request via NPRC
Add additional VAMC location →
Where to Submit: Mail or hand-deliver to the Release of Information (ROI) office at each VAMC listed. Fax numbers available on va.gov. MyHealtheVet Blue Button downloads available records digitally after log-in — upload directly to your TroopGuardian vault.
Expected Timeline: 30–60 business days. You will receive records by mail or secure message in MyHealtheVet. Upload to vault when received.
TroopGuardian pre-fills this form from your stored profile data. You sign and submit it yourself. TroopGuardian does not submit requests to the VA on your behalf and does not guarantee records availability or timelines.
Standard Form 180 (SF-180)
Request Pertaining to Military Records — National Personnel Records Center
SERVICE RECORDS / DD-214
Requests military personnel records, official DD-214 (Certificate of Release or Discharge), unit records, and orders from the National Personnel Records Center (NPRC) in St. Louis. Use this if your DD-214 is lost, damaged, or you need additional copies for claims.
Carter, James M.
***-**-3456 (encrypted)
U.S. Army
June 2004 – September 2012
Staff Sergeant (E-6)
VA Benefits / Disability Claim
DD-214, Personnel File, Deployment Orders
1842 Warrior Drive, Marion AL 36756
Where to Submit: National Personnel Records Center, 1 Archives Drive, St. Louis, MO 63138. Also available online at eVetRecs (archives.gov) — upload directly to your vault when records arrive.
Expected Timeline: 10–20 business days for DD-214. Personnel records with deployment history may take 3–6 months. NPRC does not provide a tracking number — TroopGuardian sets a follow-up reminder automatically.
Note: A limited number of Army records from 1912–1960 were destroyed in the 1973 NPRC fire. Records from 2001–2013 are generally intact. If records cannot be located, NPRC will provide a "No Records Found" certification which can itself be used as supporting evidence in a VA claim.
DD Form 2870
Authorization for Disclosure of Medical or Dental Information — Defense Health Agency
DoD MEDICAL RECORDS
Requests medical and dental records created while on active duty at Military Treatment Facilities (MTFs). Records from 2001–2013 may be in the legacy AHLTA system, which is being migrated to MHS GENESIS. Submit to the MTF where care was provided or to the Defense Health Agency.
Carter, James M.
March 14, 1982
***-**-3456 (encrypted)
U.S. Army
June 2004 – September 2012
Personal Use / VA Benefits Claim
January 2001 – September 2012
Womack AMC, Ft. Bragg NC
⚠ AHLTA / MHS GENESIS Migration Note: DoD medical records from 2001–2013 may exist in the legacy AHLTA system. If your MTF has migrated to MHS GENESIS, records may be accessible through the MHS GENESIS Patient Portal. If records cannot be found, the MTF Records Office can initiate a legacy search. Your VSO can assist with escalation if records are not located.
Where to Submit: The Medical Records Department / ROI Office at the MTF where care was received. For post-separation records requests, contact the Defense Health Agency at health.mil or the Army Human Resources Command (HRC).
Expected Timeline: 30–90 business days. Complex requests involving legacy AHLTA systems may take longer.
TroopGuardian pre-fills this form from your stored profile. You sign and submit it yourself. DoD medical records access is governed by the Privacy Act of 1974 and HIPAA. TroopGuardian does not have access to DoD medical systems.
VA Forms 21-4142 & 21-4142a
Authorization to Disclose Information to the Department of Veterans Affairs
PRIVATE PROVIDERS
Authorizes private (non-VA) medical providers — civilian hospitals, orthopedic clinics, neurologists, mental health providers — to release records directly to the VA for use in a disability claim. One form per provider. Submit with your claim packet.
Providers identified from your records:
Advanced Orthopaedics — Birmingham, AL
Lumbar / DDD records · 2017–2023 · Form 21-4142
UAB Neurology — Birmingham, AL
Migraine / Neurology records · 2022–2024 · Form 21-4142
Add Private Provider
Generate a 21-4142 for any additional provider
How it works: The 21-4142 authorizes the VA to contact your private provider and request records on your behalf. Submit with your 21-526EZ claim packet. Alternatively, you can request the records yourself and upload them to your vault — this is often faster.
Form 21-4142a (General Release) is used when the provider name or address is unknown. TroopGuardian generates both versions.
These forms authorize the VA to collect records on your behalf for claims purposes. They do not constitute legal representation or claims advice. Review with your VSO before including in a claim packet.
📬 Records Request Status Tracker
VA Form 10-5345 — Tuscaloosa VAMCSubmitted Jan 12, 2024✓ Received — Uploaded to Vault
SF-180 — NPRC (DD-214 & Personnel File)Submitted Feb 3, 2024✓ Received — Uploaded to Vault
DD Form 2870 — Womack AMC (AHLTA)Submitted Feb 18, 2024⏳ Submitted — Awaiting Response
VA Form 10-5345 — Charlie Norwood VAMC, AugustaNot yet submitted◎ Not Started
21-4142 — UAB NeurologyGenerated Mar 1, 2024◎ Ready to Submit with Claim Packet
TroopGuardian sets automatic follow-up reminders for outstanding requests. Records can take 30–180 days depending on the agency. If a request exceeds the expected window, TroopGuardian will flag it for your attention. Your VSO can assist with escalation to the agency.
🔒 Security & Compliance
Prepared for investors, partners, and advisors. Documents TroopGuardian's regulatory understanding and security intentions. Contains forward-looking statements — not a certification of current compliance. See disclaimer at bottom of panel.
Investor & Partner Compliance Overview
TroopGuardian handles some of the most sensitive data a person can possess — military service records, medical histories, disability ratings, and beneficiary designations. We take this seriously as a founding principle, not a post-launch checkbox. This panel documents what we know, what we intend to build, and the regulatory frameworks that govern this platform.
Demo Notice: This is a prototype demonstration. No real veteran data is collected, stored, or transmitted by this demo. All veteran records, names, SSNs, ratings, and medical information shown are entirely fictional and created for illustrative purposes only. TroopGuardian does not submit claims to the VA and does not provide legal advice.
What's Real vs. Simulated in This Demo
Feature
✓ Real in Production
◎ Simulated in Demo
ID.me identity verification
Live OAuth integration with ID.me
Modal flow with fictional user
Document vault storage
AWS S3 + KMS end-to-end encryption
Visual interface, no file storage
OCR / form pre-fill
Amazon Textract + profile data autofill
Pre-loaded fictional documents
VA form generation
PDF fill/flatten from veteran profile data
Demo download buttons (no real PDF generation)
Claims status tracking
VA Lighthouse API (OAuth-authenticated)
Static demo data
Records request wizard
Pre-filled forms generated from profile; veteran submits
Form previews with fictional profile data
Caregiver access / ID.me auth
ID.me-verified caregiver identity with granular permissions
Permission toggles with fictional caregiver
Your Story recordings
Web Speech API + encrypted storage
Browser recording simulation, no storage
Compliance Roadmap
✓ Phase 1 — Pre-Launch (Now → MVP)
HIPAA Business Associate Agreement with AWS
AWS KMS encryption for all stored documents
No-PHI logging policy enforced by architecture
Privacy Act of 1974 statement on all data collection
FedRAMP Moderate authorization (required for deeper VA integration)
SOC 2 Type II certification
DoD / Defense Health Agency data sharing agreement
DFAS API access (pay/benefits data)
DoD/VA Standards formal alignment review
Federal grant compliance reporting infrastructure
COPPA: not applicable until Military Family App (Phase 5)
Privacy Act of 1974 — Standing Obligations
Privacy Act notice displayed at all data collection points
Veteran has right to access and correct their records at any time
Data retained only as long as necessary; deletion on request
No sale, transfer, or disclosure of veteran data to third parties without explicit consent
Anonymized aggregate data (Phase 5 Insights API) requires explicit opt-in
Formal System of Records Notice (SORN) if federal partnership established
Regulatory Framework Summary
Framework
Applicability
Status
Notes
HIPAA
Any feature handling Protected Health Information (PHI)
Pre-Launch Required
BAA with AWS required before first real veteran record is stored. End-to-end encryption mandatory.
Privacy Act of 1974
All veteran personal data (PII)
Pre-Launch Required
Privacy notice required at every data collection point. Veteran data access and deletion rights enforced.
FedRAMP
VA.gov, MyHealtheVet, DFAS API integrations
Phase 2–3
Commercial AWS + BAA acceptable for MVP. GovCloud / FedRAMP required for deeper VA system integrations.
Section 508
All UI features (veterans with disabilities)
Phase 1 Audit Required
Screen reader support, voice input compatibility, high-contrast mode required across all UI elements.
GDPR / CCPA
International users; California residents; sponsor data
Phase 2
Explicit opt-in consent infrastructure. Right to access, delete, and opt out of data sharing.
PCI DSS
My Wallet / financial data features
Phase 2
Applies if bank account or payment data is stored. Scope assessment required before My Wallet launch.
VA Accreditation (38 CFR Part 14)
Claims assistance / representation
Not Applicable — By Design
TroopGuardian does not prepare, advise on, or submit claims. Platform provides document organization and form pre-fill only. Regulatory opinion from VA-accredited attorney to be obtained pre-launch.
DoD / VA Data Standards
Military records, benefits data
Phase 3
Required for DoD Health Agency data sharing agreement and deeper federal partnerships.
Security Architecture Intent (Production)
Infrastructure
AWS S3 private buckets — no public access
AWS KMS customer-managed encryption keys
VPC with private subnets for all data services
AWS WAF (web application firewall)
CloudTrail + CloudWatch audit logging
Presigned URLs — app server never handles file bytes
Veterans are among the most targeted populations for fraud — predatory claims agents, identity theft, and record manipulation. TG is built from the ground up to close those doors.
🚫 Predatory Claims Agent Fraud
Accreditation scammers charge veterans hundreds or thousands of dollars for help filing claims that should be free. TG removes the information asymmetry these predators exploit — when a veteran knows their own records, understands their claim strength, and can generate their own packet, there is nothing left to sell them.
Veterans sometimes face VA fraud investigations for unintentional errors or missing documentation. TG creates a timestamped, auditable record of every input the veteran made, every form generated, and every document uploaded — establishing a documented chain of intent that proves the veteran's good faith.
TG Protection: Audit trail of every action, timestamped at creation.
🔐 Identity & Record Theft
Veterans' DD-214s and service records are targeted by identity thieves to fraudulently claim benefits. TG's ID.me verification, AES-256 encryption, and session-level access controls ensure that only the verified veteran — and explicitly designated contacts — can access records. No employee, no third party, no advertiser.
TG Protection: Government-grade identity lock on every account.
🕊️ Legacy & Survivor Fraud
After a veteran's death, fraudulent DIC and accrued benefits claims by ineligible parties are a documented VA problem. TG's Legacy Access system requires verified third-party death certificate authentication and a 48-hour hold before any beneficiary gains access — preventing unauthorized parties from exploiting a veteran's records.
TG Protection: Third-party death verification + 48-hour fraud window.
📡 Data Broker & Monetization Fraud
Many veteran-facing apps sell user data to insurance companies, data brokers, and marketers — effectively profiting off of veterans' health and service information. TG's operating model is funded entirely by partner organizations, not veteran data. Veteran data is never sold, shared, or monetized. Period.
TG Protection: No veteran data sold. Partners pay — veterans don't.
🏛️ Document Integrity
Pre-filled forms that auto-populate from veteran-entered data eliminate the transcription errors and misrepresentations that can trigger fraud flags. The veteran's own inputs flow directly into the form fields — TG never interprets, edits, or supplements what the veteran says. What the veteran types is what the VA receives.
TG Protection: Veteran inputs = form output. No intermediary interpretation.
What TG does not do: Troop Guardian does not detect, investigate, or report suspected fraud by other parties to the VA or law enforcement. TG's fraud protections are entirely veteran-protective — designed to shield veterans from being defrauded or falsely accused, not to serve as an enforcement tool. Veterans retain full control of their data and their submissions at all times.
Forward-Looking Statements Notice: This compliance overview contains forward-looking statements reflecting TroopGuardian's current intentions, plans, and expectations regarding security architecture and regulatory compliance. These statements are not guarantees of future performance or current certification. Actual compliance timelines and requirements may differ as the platform develops, applicable regulations evolve, and legal counsel provides guidance. Nothing in this panel constitutes a legal opinion, a certification of compliance, or a representation of current regulatory status. TroopGuardian is a pre-revenue company in the prototype stage. All compliance and legal requirements will be formally addressed with qualified legal counsel prior to production launch and onboarding of any real user data.
This panel is prepared for investor and partner informational purposes only. It is not a public disclosure and should not be relied upon as a basis for investment decisions independent of due diligence.
🤝 VSO PARTNER VIEW
How Troop Guardian Helps Your Job
Troop Guardian does not file claims, provide benefits advice, or replace accredited representatives. We prepare veterans so they arrive at your office ready — organized records, populated forms, documented evidence. You do what only you can do: represent the veteran.
What Troop Guardian Is NOT: We are not a claims filing service, accredited agent, or benefits advisor. We do not represent veterans before the VA, interpret eligibility, promise ratings, or charge for claims-related outcomes. We operate under the self-preparation model (analogous to tax preparation software) — the veteran inputs their own data, the platform organizes it, and the veteran brings it to you for official filing and representation.
😓 Without Troop Guardian
Veteran arrives with a folder of unsorted PDFs
Service records, medical files, and buddy letters are scattered
Forms are blank or partially filled
No evidence timeline or gap analysis done
VSO spends 60–90 min on intake before any substantive work
First appointment often ends: "Come back with these documents"
✅ With Troop Guardian
Veteran arrives with a structured Claim-Ready Packet
Records organized by category and date
VA forms pre-populated from veteran's own input
Evidence timeline and missing-document checklist generated
VSO can begin substantive review in first 10 minutes
First appointment focused on strategy, not sorting paperwork
📦 Sample Claim-Ready Packet — SSG Marcus Carter (Demo)
§1 — Veteran Info
Name, SSN (last 4), Branch, Service Dates, Current Rating
§2 — Claim Sought
Migraine — increase from 30%. Condition, prior decision date, current rating.
§3 — Records On File
VA Medical (2018–2024), Civilian Records (2 providers), Pharmacy Records
VA 21-526EZ (pre-filled) · 21-4138 Statement · Buddy Letter template
§6 — Missing Items
Current DBQ · Nexus opinion (not in records) · Recent treatment note
Claim Readiness:
78% Ready
Function
Troop Guardian
Your Role (VSO / Accredited Rep)
Organize veteran records
✓ We Do This
Saved 60–90 min of intake per case
Pre-populate VA forms from veteran input
✓ We Do This
Review, correct, finalize before filing
Generate evidence timeline & gap checklist
✓ We Do This
Advise on which gaps matter most
Advise on whether to file a claim
✗ We Don't Do This
Only you advise on filing strategy
Interpret eligibility or predict rating
✗ We Don't Do This
Only VA determines ratings
File or submit claims to VA
✗ We Don't Do This
Only accredited reps file on behalf of veterans
Represent veteran in appeals or hearings
✗ We Don't Do This
Exclusive domain of accredited representation
Charge for claims-related outcomes
✗ We Don't Do This
38 C.F.R. § 14.636 — only accredited agents/attorneys may charge fees after VA decision
Partner With Troop Guardian — Receive Prepared Veterans
VSO offices that partner with Troop Guardian can be listed as a verified referral destination within the app. Veterans completing their Claim-Ready Packet are routed to your office — already organized, already documented, ready to work.
Troop Guardian is piloting VSO partnerships in Marion, AL and welcomes outreach from service organizations nationwide.
🎖️ SERVICE RECORDS MODULE
Awards & Records Correction
Missing awards and DD-214 errors are more common than most veterans realize. Troop Guardian helps you verify what should be in your record, prepare correction packets, and route them to the right office — Army HRC, BCMR, or your branch equivalent.
🔍 Verify My Awards
📨 Request Missing Award
📄 Correct My DD-214
✍️ Witness Statement
📋 Documents to Review for Award Verification
Document
What to Check
Status
DD-214 (Block 13)
All medals, ribbons, badges awarded during service
✓ Uploaded
ERB / ORB
Enlisted/Officer Record Brief — awards section should match DD-214
⚠ Review Needed
NGB-22 (Guard)
National Guard equivalent of DD-214 — often missing deployments
✗ Not Uploaded
iPERMS Records
Official Army electronic personnel file — source of truth for award orders
⚠ Pending Request
Deployment Orders
Confirm theater, dates, and campaign participation for associated medals
✓ Uploaded
Award Orders
DA Form 638 orders for each individual award — required for correction requests
✗ 2 Missing
⚠ Discrepancies Detected — SSG Marcus Carter (Demo)
Award
Should Be on DD-214
Found in Record
Action
Combat Action Badge (CAB)
Yes — Iraq deployment 2007
✗ Missing
→ Request tab
Iraq Campaign Medal (ICM) w/ 2 Stars
Yes — 2 qualifying campaign periods
⚠ 1 star only
→ DD-214 Correct tab
Army Commendation Medal (ARCOM)
Yes — 2009 award orders on file
✓ Present
—
Global War on Terrorism Medal
Yes — all post-9/11 service
✓ Present
—
📌 Where to Request Corrections
Army Active / Reserve AwardsHRC — Awards & Decorations Branch
Army National Guard AwardsState MILPO / NGB Awards
DD-214 ErrorsArmy Review Boards Agency (ARBA) / DD Form 149
All Branches — Record CorrectionsBoard for Correction of Military Records (BCMR)
📨 Missing Award Request Guide
If your award was approved but never entered in your record — or if you believe you earned an award that was never submitted — use this guide to prepare your request packet. Troop Guardian generates the packet; you submit it to the appropriate office.
DA Form 638 — Recommendation for Award
Used when requesting an individual decoration (ARCOM, AAM, MSM, etc.) that was approved but not recorded, or to initiate a new award recommendation.
Soldier Name:SSG Marcus Carter
Award Requested:Combat Action Badge (CAB)
Period of Action:15 MAR 2007 – 14 SEP 2007
Unit:2-12 IN, 2BCT, 1ID, OIF
Basis:Engaged by hostile fire — IED strike, Mosul, 22 APR 2007
Campaign Star Correction
If your Iraq Campaign Medal, Afghanistan Campaign Medal, or similar shows fewer stars than qualifying campaign periods, this documents the discrepancy for correction.
Medal:Iraq Campaign Medal (ICM)
Stars on DD-214:1 campaign star
Stars Earned:2 (OIF I + OIF 05-07)
Supporting Docs:Deployment orders × 2 — uploaded
📬 Where to Submit
Army (Active/Reserve) AwardsHRC Awards & Decorations Branch askHRC@army.mil or mail to Fort Knox, KY 40122
Army National GuardState MILPO / Adjutant General
Navy / Marine CorpsPERS-312 (Navy) / MMMA (USMC)
Air Force / Space ForceAFPC/DP3SP
📄 DD-215 / DD-214 Correction Guide
Errors on a DD-214 — wrong discharge dates, missing awards, incorrect unit designations, or missing deployment data — can be corrected. A DD-215 amends the original DD-214 without replacing it. For more significant errors, a formal correction is submitted to the Board for Correction of Military Records (BCMR).
DD Form 149 — Application to BCMR
Submit to the Board for Correction of Military Records when the standard correction process has been exhausted or when the error significantly affects benefits eligibility.
Applicant:SSG Marcus Carter
Error Type:Missing award (CAB) + campaign star discrepancy
Supporting Docs:Deployment orders, award orders, buddy statements
Submit To:ARBA, 251 18th St S, Arlington VA 22202
DD-215 Amendment (Minor Corrections)
For straightforward corrections — a missing medal, a misspelled name, an incorrect date — the DD-215 process through the separating unit or HRC is faster than BCMR.
Correction Type:Add ICM 2nd campaign star
Route:HRC or last unit of assignment
Turnaround:Typically 30–90 days
Required:Deployment orders, proof of campaign period
⏱ Time Limits to Know
Situation
Time Limit
Notes
BCMR Application (DD Form 149)
3 years from discovery
BCMR can waive for good cause — act promptly
Award Recommendation (DA 638)
2 years from act / end of service
Exceptions exist for valor awards — consult HRC
DD-215 (minor correction)
No strict limit
The sooner, the better — witnesses and records fade
✍️ Witness Statement Generator
Awards like the CAB, CIB, and Purple Heart — and many DD-214 corrections — require witness or buddy statements. Troop Guardian generates DA Form 2823 (Sworn Statement) and memo templates that your fellow veterans can complete and sign. You provide the details; your witnesses confirm what happened.
DA Form 2823 — Sworn Statement Template (Pre-filled)
DA FORM 2823 DATE: ____________
SWORN STATEMENT
For use of this form, see AR 190-45; the proponent agency is ODCSOPS.
LOCATION: [City, State, Country where action occurred]
DATE OF STATEMENT: ____________
I, _________________________________, being duly sworn, hereby state:
1. On or about 22 APRIL 2007, I was serving as [rank/position] with
2-12 IN, 2BCT, 1ID, in the vicinity of Mosul, Iraq.
2. I personally witnessed SSG Marcus Carter engage with hostile forces
during an IED strike on [location]. SSG Carter [describe action —
returned fire / rendered aid / evacuated personnel / etc.].
3. In my professional military judgment, SSG Carter's actions on that
date meet the criteria for award of the Combat Action Badge (CAB)
under AR 600-8-22, paragraph 8-9.
4. I make this statement freely and without coercion.
Signature: ________________________ Rank: ___________
Printed Name: _____________________ Unit: ___________
Date: _____________________________ Phone: __________
Subscribed and sworn to before me this _____ day of _________, 20___.
When You Need a Witness Statement
Award / Action
Statement Type
Combat Action Badge (CAB)
DA 2823 (2 witnesses preferred)
Combat Infantryman Badge (CIB)
DA 2823 + commander memo
Purple Heart documentation fix
DA 2823 + medical records
DD-214 date / unit correction
Memo from former commander
Missing unit award (VUA, MUC)
Unit history + commander statement
Commander Memorandum Template
For situations where a former supervisor or commander needs to confirm an event or service period in memo format (less formal than sworn statement).
MEMORANDUM FOR:HRC Awards & Decorations Branch
SUBJECT:Verification of Service / Award Recommendation — SSG Carter
FROM:[Former Commander Name, Rank, Unit]
Troop Guardian Document Preparation Notice: Troop Guardian provides document preparation tools only. Award requests, DD-214 corrections, and military record submissions must be submitted by the veteran or their authorized representative directly to the appropriate government office (HRC, ARBA, BCMR, or branch equivalent). Troop Guardian does not submit requests on behalf of veterans, does not represent veterans before military review boards, and does not provide legal advice. For complex record correction cases, consultation with a military attorney or veterans service organization is recommended.
👩
Sarah M. Carter
Primary Family Caregiver · Enrolled since Jan 2024
● ACTIVEPCAFC ENROLLEDVeteran: SSG James Carter
Monthly Stipend
$2,450
Tier 2 · Next payment Apr 1
🔒Caregiver Access Notice: You have limited, veteran-authorized access. All actions are logged and audited. You cannot submit claims, change permissions, or access financial accounts on behalf of the veteran.
🔑 My Access Permissions
✓View Document Vault
✓Upload Documents
✓View Medical Timeline
✓View Stipend Dashboard
✓View Appointment Calendar
✓Receive Alerts & Reminders
✗Submit VA Claims
✗Edit Veteran Profile
✗Access Legacy Vault
✗Change Account Settings
⚡ Quick Actions
💳 PCAFC STIPEND SNAPSHOT
This Month
$2,450
✓ Paid Mar 1, 2026
2026 YTD
$7,350
3 payments
Next Payment
Apr 1
Est. $2,450
📂 Shared Document AccessVeteran-authorized only
Document
Category
Shared On
Access
VA Rating Decision — Dec 2023
Benefits
Jan 18, 2024
View Only
PCAFC Enrollment Letter
Caregiver
Jan 18, 2024
View Only
Primary Care Appointment — Mar 2026
Medical
Mar 2, 2026
View Only
DD-214 — Certificate of Release
Military
Mar 10, 2026
View Only
📤 Upload on Veteran's Behalf
Upload medical records, receipts, or documents to James Carter's vault. All uploads are reviewed by the veteran before being added to any claim.
📎
Drag & drop files here
PDF, JPG, PNG — max 20MB per file · Veteran approval required
⚠ Pending Veteran Review (2 items): "VA Physical — Feb 2026.pdf" and "Specialist Referral.pdf" are awaiting James Carter's approval before being added to the vault.
🔔 Reminders & Alerts
⚠️
Annual PCAFC Review Due
Annual caregiver reassessment deadline: Jan 15, 2027. Begin required documentation now to avoid stipend interruption.
✅
March Stipend Received
$2,450 deposited Mar 1, 2026. Confirmed by VA PCAFC program.
📅
VA Appointment — Mar 22, 2026
Primary Care visit at Central Alabama VA Medical Center. James Carter. 10:30 AM.
🕵️ My Access Log All caregiver actions are visible to the veteran
Action
Date & Time
Status
Uploaded "VA Physical — Feb 2026.pdf"
Mar 12, 2026 · 2:14 PM
Pending Approval
Viewed Stipend Dashboard
Mar 10, 2026 · 9:02 AM
Logged
Viewed DD-214 Document
Mar 10, 2026 · 9:05 AM
Logged
Logged In (ID.me verified)
Mar 10, 2026 · 9:00 AM
Logged
Caregiver Access Policy: Access to SSG James Carter's records is granted by the veteran and may be revoked at any time. All actions within this portal are logged and visible to the veteran. Troop Guardian does not permit caregivers to make claim submissions, alter permissions, or access restricted financial or legacy documents. For questions about PCAFC enrollment or stipend status, contact the VA Caregiver Support Line: 1-855-260-3274.
⚙️ Account & Data Control
You own your records. This panel gives you full control over your Troop Guardian account — including the ability to permanently delete everything.
🔒
Your Data. Your Control. Always.
Troop Guardian stores your records using AES-256 encryption on U.S.-based servers. We do not sell, share, or transmit your records without your explicit authorization. You may export, restrict, or permanently delete your data at any time — no questions asked, no delays.
👤 Account Information
Portal Account
demo@troopguardian.com
Identity Verified Via
🪪 ID.me — Active Duty Military Veteran
Account Created
January 4, 2024
Last Sign-In
Today · This session
🔗 Active Sharing & Access
Sarah Carter Caregiver — Active
Spouse · Upload, Organize, View permissions · Added Jan 2024
VSO Review Link Expires Apr 15, 2024
Shared with James Willford, DAV Chapter 114 · Read-only packet access
🔔 Notification Preferences
⚠️ Danger Zone — Permanent Record Deletion
Deleting your records is permanent and cannot be undone after the 30-day recovery window. Before proceeding, understand exactly what will be deleted:
WHAT WILL BE PERMANENTLY DELETED
📂 All 22 uploaded documents
👤 Your complete veteran profile
📅 Medical timeline and notes
📞 Communications log entries
🎙️ Your Story audio recordings
📦 All generated record packages
📝 Personal notes and symptom logs
🔗 All active caregiver and VSO links
📋 VA form drafts and pre-fills
⚙️ Legacy access designations
⚠ Deletion is blocked if a record packet is currently shared with an active VSO review link. Revoke all active links before deleting.
🔒
1 active review link exists — James Willford (DAV) has access to your packet until April 15, 2024. You must revoke this link before deletion is allowed. Revoke above →
🛡️
30-Day Recovery Window: After deletion is confirmed, your records enter a 30-day soft-delete hold. During this window you can restore everything by signing back in. After 30 days, records are permanently and irreversibly purged from all servers.
To confirm deletion, type DELETE MY RECORDS in the field below:
This action is irreversible after the 30-day window. Export your data first if you want a local backup.
Demo Notice: No actual deletion occurs in this demo. In the live platform, deletion would be permanent after the 30-day recovery window. Troop Guardian complies with CCPA, HIPAA-adjacent data handling standards, and VA data security frameworks. Veterans have the right to access, correct, and delete their data at any time.
INVESTOR OVERVIEW
Product Roadmap & Growth Phases
Four disciplined phases — from MVP to federal scale. Each phase unlocks new revenue streams, deepens veteran impact, and expands the Troop Guardian moat.
18.3M U.S. Veterans AddressableVA Backlog: 92,871+ ClaimsTarget Launch: Q3 2026
PHASE 1
Foundation
MVP · Seed Round
CURRENT
PHASE 2
Benefits Suite
Series A · 2027
NEXT
PHASE 3
Wellness & Community
Series B · 2028
FUTURE
PHASE 4
Federal Scale
Growth · 2029+
FUTURE
PHASE 1 · SEED ROUND
Foundation — MVP Launch
Target: Q3–Q4 2026 | Alabama Pilot → National Rollout
🚀 Building Now
CORE PRODUCT FEATURES
✔
Document Vault — encrypted upload, OCR, auto-tagging of military & medical records
✔
Vault View Toggle (Source / Condition) — cross-references documents by diagnosis; rated, pending, and advisory condition folders
✔
Records Request Wizard — auto-generate SF-180, NPRC requests, VA Blue Button
✔
Awards & Records Correction — DA 638, DA 2823, DD-149 BCMR, DD-215 pathways
✔
VSO Record Package Builder — pre-filled, organized packet for VSO review and submission
✔
Buddy Statement Builder — guided DA Form 2823 with legally correct language
✔
Communications Log — date/time-stamped log of every VSO, VA, and caregiver interaction; filterable by type
✔
Your Story — Recorded Oral History — veteran-paced voice recordings, auto-transcribed, caregiver visibility controls; trauma-informed UX
Federal Trademark Filed — "Troop Guardian" Class 042, Intent-to-Use application
✔
Alabama Pilot Launch — Marion, Selma, Demopolis corridor; VSO chapter partnerships
✔
38 C.F.R. §14.636 Compliance Model — self-preparation architecture, no claims coaching
◎
SOC 2 Type I — Readiness & Preparation — security controls documentation initiated in Phase 1 to enable formal audit in Phase 2 IN PROGRESS
◎
VA Lighthouse Developer Registration — API credentials for Blue Button and claim status integration IN PROGRESS
REVENUE MODEL — PARTNERS PAY, VETERANS DON'T
🎖️ Troop Guardian is free for every veteran. Always. Partners — VSOs, employers, agencies, and nonprofits — sponsor access in exchange for the force-multiplying tools TG provides their mission.
$
VSO Chapter License — $299/mo per chapter: claim-ready packet generator, veteran roster management, workflow dashboard
$
Employer Sponsorship — companies sponsor TG access for veteran employees & transitioning service members as a benefit
$
Government & Agency Contracts — state DVA offices, DoD transition programs, congressional veteran service offices
$
Nonprofit & Foundation Grants — DAV, VFW, PVA, community foundations fund veteran access directly
PHASE 1 TARGETS
Veterans Served 500
VSO Partners 10
Partner Revenue $8K MRR
State Presence AL · GA · TX
PHASE 2 · SERIES A · EST. 2027
Benefits Suite & Veteran Dashboard
Full-spectrum benefits management · Mobile app launch · Caregiver portal
📅 2027 Target
NEW FEATURES
▸
Benefits Explorer — full 1,500+ VA benefits database with eligibility matching
Peer Support Community — verified veteran network, branch-specific groups, mentorship matching
▸
TBI & PTSD Resource Library — evidence-based resources, clinician directories, court records support
COMPLIANCE & ENTERPRISE
▸
SOC 2 Type II certification — unlocks enterprise HR & DoD contract eligibility
▸
Employer Sponsorship Portal — companies fund veteran access as a workforce benefit; veterans pay nothing
▸
Military Family App — school record portability and family support for military families
▸
FTC Health Breach Notification compliance architecture formalized
PHASE 3 TARGETS
Active Veterans 50K
VSO Partners 250+
MRR Target $380K
States Active 35+
PHASE 4 · GROWTH ROUND · EST. 2029+
Federal Scale & National Infrastructure
FedRAMP authorization · Federal contracts · National VSO OS · Insights API
🏛️ 2029+ Vision
FEDERAL CAPABILITIES
★
FedRAMP Process Initiated — 18–36 month authorization process begins with a sponsoring federal agency; prerequisite for VA system-level procurement (outsourced compliance partner required)
★
GSA Schedule Registration — federal government procurement vehicle for state & agency contracts; achievable prior to FedRAMP completion
★
DoD TRICARE & MHS Integration — active duty, Guard, Reserve, and retiree coverage
★
VA Deep Integration — real-time claim status, rating history, and appointment data via expanded Lighthouse API access (FedRAMP-facilitated)
PLATFORM ECOSYSTEM
★
VSO National Operating System — Troop Guardian becomes the unified claims management platform for VSO networks
★
Aggregate Insights API — anonymized, de-identified data reports for policy researchers and VA improvement
★
Military Family Platform — standalone family support and school records OS for military families
★
International Veteran Markets — UK, Canada, Australia allied nation veteran records systems
PHASE 4 VISION
Veteran Users 500K+
VSO Partners 1,000+
MRR Target $2M+
Market Position National OS
COMPETITIVE MOAT
Why Troop Guardian Wins at Scale
🔐
Lifetime Record Lock-In
Veterans never leave. Military records follow a veteran for life — so does TG.
⚖️
Regulatory-First Design
Built around 38 C.F.R. §14.636 from day one. Competitors face retrofit costs to comply.
🤝
VSO Force Multiplier
VSOs become TG distribution. Each chapter onboarded adds 500–2,000 veterans.
🎖️
Mission-Driven Trust
Veteran-owned and operated. Community trust that no outside entrant can manufacture.
📊
Data Depth Over Time
Phase 4 anonymized aggregate data creates policy-grade insight no competitor can replicate early.
READY TO JOIN THE MISSION?
Partner With Troop Guardian
Whether you're an investor, VSO leader, government partner, or veteran-serving organization — we're building the infrastructure veterans deserve.
Security Notice: Do not upload classified, secret, top secret, SCI, or NOFORN materials. Troop Guardian is authorized only for unclassified personal records. Files containing classification markings will be automatically blocked. If unsure, do not upload.
Select Import Source
Check the box below to enable import options.
🏛️
VA.gov / Blue Button
Import VA medical records and health history directly
🏥
Civilian Medical Portal
MyChart, hospital download, clinic records
📂
Upload Files
PDF, JPEG, PNG, TIFF, DOCX from your device
🔒
AES-256 Encrypted — Your records are encrypted immediately on upload. Troop Guardian cannot read or share your documents without your explicit authorization. No third parties. No advertisers. Ever.
Import from VA.gov
🏛️
Connecting to VA.gov Blue Button…
Click to simulate VA Blue Button record import (Demo)
Import from Civilian Medical Portal
🏥
Connect to MyChart / Hospital Portal
Click to simulate civilian record import (Demo)
Importing and analyzing records…
Uploading file…
✅
Records imported and queued for analysis.
Troop Guardian will scan for evidence connections and add findings to your Evidence Analysis panel. Check your Document Vault folders to see where records were filed.
